Returns & Exchanges
At Flowers.ie, we strive for perfection in every bouquet; however, if you are not completely satisfied with your floral arrangement, please contact us within 24 hours of delivery to arrange a replacement or refund.
Contact Customer Support
Reach out to our dedicated floral team via phone or email within 24 hours of receiving your flowers to report any issues with quality or damage.
Provide Photo Evidence
To help us maintain our high standards, please send a clear photograph of the arrangement so our florists can assess the condition of the blooms.
Assessment and Approval
Our team will review your request immediately and, if the quality falls below our guarantee, we will approve a redelivery or a full refund.
Resolution Delivery
Once approved, a fresh replacement bouquet will be dispatched to the recipient at the earliest available time slot, or a credit will be issued to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing